{"id":3259,"date":"2026-02-22T08:53:01","date_gmt":"2026-02-22T08:53:01","guid":{"rendered":"https:\/\/artopolis.bg\/?page_id=3259"},"modified":"2026-06-03T15:33:15","modified_gmt":"2026-06-03T12:33:15","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/artopolis.bg\/en\/refund_returns-2\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3259\" class=\"elementor elementor-3259\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-235f397 e-flex e-con-boxed e-con e-parent\" data-id=\"235f397\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;wave-brush&quot;,&quot;shape_divider_top&quot;:&quot;wave-brush&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" 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d=\"M15.6,13.2c0-0.1,4.3,0,6.7,0.5c2.4,0.5,5,1.9,5,2c0,0.1-2.7-0.8-5.1-1.4\tC19.9,13.7,15.7,13.3,15.6,13.2z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ff6711 e-con-full e-flex e-con e-child\" data-id=\"3ff6711\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc3485 elementor-icon-list--layout-inline elementor-align-center elementor-widget__width-auto elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"6dc3485\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tree\" viewbox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M378.31 378.49L298.42 288h30.63c9.01 0 16.98-5 20.78-13.06 3.8-8.04 2.55-17.26-3.28-24.05L268.42 160h28.89c9.1 0 17.3-5.35 20.86-13.61 3.52-8.13 1.86-17.59-4.24-24.08L203.66 4.83c-6.03-6.45-17.28-6.45-23.32 0L70.06 122.31c-6.1 6.49-7.75 15.95-4.24 24.08C69.38 154.65 77.59 160 86.69 160h28.89l-78.14 90.91c-5.81 6.78-7.06 15.99-3.27 24.04C37.97 283 45.93 288 54.95 288h30.63L5.69 378.49c-6 6.79-7.36 16.09-3.56 24.26 3.75 8.05 12 13.25 21.01 13.25H160v24.45l-30.29 48.4c-5.32 10.64 2.42 23.16 14.31 23.16h95.96c11.89 0 19.63-12.52 14.31-23.16L224 440.45V416h136.86c9.01 0 17.26-5.2 21.01-13.25 3.8-8.17 2.44-17.47-3.56-24.26z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Refund and Return Policy<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d33fb30 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d33fb30\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Payment and Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-baa7d90 elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"baa7d90\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;none&#039; stroke=&#039;black&#039; stroke-width=&#039;3&#039; stroke-linecap=&#039;square&#039; stroke-miterlimit=&#039;10&#039;%3E%3Cpath d=&#039;M0,6c6,0,0.9,11.1,6.9,11.1S18,6,24,6&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e55dfa8 e-con-full e-flex e-con e-child\" data-id=\"e55dfa8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7ebc0b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"c7ebc0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/artopolis.bg\/en\/?selected_agent=any&#038;selected_location=1&#038;background_pattern=pattern_4&#038;latepoint=instant\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">BOOK AN ART SESSION NOW<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82bab5a e-flex e-con-boxed e-con e-parent\" data-id=\"82bab5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b201e87 elementor-widget elementor-widget-heading\" data-id=\"b201e87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe12420 elementor-widget elementor-widget-text-editor\" data-id=\"fe12420\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This Refund Policy governs the terms and conditions for refunding amounts paid for reservations and events organized at Artopolis, an art center with a website at http:\/\/www.artopolis.bg<\/p><p>By making a prepaid reservation through the website, the User agrees to this Policy.<\/p><p><strong>1. Regular reservations (standard art sessions).<\/strong><\/p><p>1.1. Cancellation by the organizer<\/p><p>A regular prepaid reservation canceled by Artopolis is subject to a full refund of the amount paid, with the refund being made before the start of the event.<\/p><p>1.2. Cancellation by the customer<\/p><p>A regular prepaid reservation canceled by the customer is subject to a full refund if the cancellation is made no later than 24 hours before the start of the reservation.<\/p><p>If canceled less than 24 hours before the start, the amount paid is not refundable.<\/p><p><strong>2. Organized events (birthdays, team building, private parties, and other special events)<\/strong><\/p><p>2.1. Cancellation by the customer<\/p><p>A deposit for an organized event (birthday, team building, and other private formats) is fully refundable if the cancellation is made no later than 7 days before the start of the event.<\/p><p>If canceled less than 7 days before the start, the amount paid is not refundable.<\/p><p>2.2. Change of date<\/p><p>An event can be rescheduled once up to 3 days before its start, provided that:<\/p><p>* There are available dates in the Artopolis schedule<br \/>* The change is requested in writing or through the official communication channel<\/p><p>Artopolis reserves the right to refuse rescheduling if there are no available dates.<\/p><p>2.3. Cancellation by the organizer<\/p><p>A deposit for an event canceled by Artopolis is subject to a full refund of the amount paid, with the refund being made before the start of the event.<\/p><p><strong>3. Method of refund<\/strong><\/p><p>Refunds shall be made using the same method as the payment, unless otherwise agreed by the parties.<\/p><p>The processing time for the refund may depend on the payment method used and the financial institution providing the service.<\/p><p><strong>4. Contact<\/strong><\/p><p>For questions related to refunds:<\/p><p>Artopolis<br \/>Website: http:\/\/www.artopolis.bg<br \/>Phone: +35970010935<br \/>Email: info@artopolis.bg<\/p><p>This Policy is an integral part of Artopolis's \"General Terms and Conditions.\" <div style=\"position: fixed; top: -4568px; left: -4039px;\"><p>Der Auftritt von <a href='https:\/\/fgfoxde.com'>https:\/\/fgfoxde.com<\/a> hinterl\u00e4sst einen seri\u00f6sen Eindruck, der sich durch alle Bereiche zieht. Drop-and-Win-Promotionen verteilen t\u00e4glich Preise auf bestimmten Slots an aktive Spieler. Mobile Datenvolumen werden durch optimierte Grafiken und Komprimierungsverfahren geschont. Die Navigation ist klar strukturiert und erm\u00f6glicht das schnelle Auffinden gew\u00fcnschter Inhalte. SSL-Verschl\u00fcsselung auf Bankenniveau sch\u00fctzt s\u00e4mtliche Daten\u00fcbertragungen vor unbefugtem Zugriff. Side-Statistiken zeigen hei\u00dfe und kalte Zahlen direkt am Spieltisch an. Die Plattform kooperiert mit lizenzierten und regulierten Zahlungsdienstleistern. Eine Hall of Champions w\u00fcrdigt die jeweils erfolgreichsten Spieler des Monats. Wer ein neues Spielerlebnis sucht, findet hier eine vielversprechende Adresse f\u00fcr regelm\u00e4\u00dfiges Spielen.<\/p><\/div><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u0437\u0430 \u0432\u044a\u0437\u0441\u0442\u0430\u043d\u043e\u0432\u044f\u0432\u0430\u043d\u0435 \u0438 \u0432\u0440\u044a\u0449\u0430\u043d\u0435 \u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u0437\u0430 \u043f\u043b\u0430\u0449\u0430\u043d\u0435 \u0438 \u0432\u0440\u044a\u0449\u0430\u043d\u0435 \u043d\u0430 \u0441\u0443\u043c\u0438 \u0420\u0415\u0417\u0415\u0420\u0412\u0418\u0420\u0410\u0419 \u0410\u0420\u0422 \u0421\u0415\u0421\u0418\u042f \u0421\u0415\u0413\u0410 \u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u0437\u0430 \u0432\u0440\u044a\u0449\u0430\u043d\u0435 \u043d\u0430 \u0441\u0443\u043c\u0438 \u041d\u0430\u0441\u0442\u043e\u044f\u0449\u0430\u0442\u0430 \u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u0437\u0430 \u0432\u0440\u044a\u0449\u0430\u043d\u0435 \u043d\u0430 \u0441\u0443\u043c\u0438 \u0443\u0440\u0435\u0436\u0434\u0430 \u0443\u0441\u043b\u043e\u0432\u0438\u044f\u0442\u0430 \u0438 \u0440\u0435\u0434\u0430 \u0437\u0430 \u0432\u044a\u0437\u0441\u0442\u0430\u043d\u043e\u0432\u044f\u0432\u0430\u043d\u0435 \u043d\u0430 \u0437\u0430\u043f\u043b\u0430\u0442\u0435\u043d\u0438 \u0441\u0443\u043c\u0438 \u0437\u0430 \u0440\u0435\u0437\u0435\u0440\u0432\u0430\u0446\u0438\u0438 \u0438 \u0441\u044a\u0431\u0438\u0442\u0438\u044f, \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0438\u0440\u0430\u043d\u0438 \u0432 \u0410\u0440\u0442\u043e\u043f\u043e\u043b\u0438\u0441, \u0430\u0440\u0442 \u0446\u0435\u043d\u0442\u044a\u0440 \u0441 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u044f\u0432\u0430\u0449 \u0443\u0435\u0431\u0441\u0430\u0439\u0442 http:\/\/www.artopolis.bg \u0421 \u0438\u0437\u0432\u044a\u0440\u0448\u0432\u0430\u043d\u0435\u0442\u043e \u043d\u0430 \u0440\u0435\u0437\u0435\u0440\u0432\u0430\u0446\u0438\u044f \u0441 \u043f\u0440\u0435\u0434\u043f\u043b\u0430\u0449\u0430\u043d\u0435 [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3259","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u0423\u0441\u043b\u043e\u0432\u0438\u044f \u0437\u0430 \u0432\u0440\u044a\u0449\u0430\u043d\u0435 \u0438 \u0432\u044a\u0437\u0441\u0442\u0430\u043d\u043e\u0432\u044f\u0432\u0430\u043d\u0435 \u043d\u0430 \u0441\u0443\u043c\u0438 | Artopolis<\/title>\n<meta name=\"description\" content=\"\u0420\u0430\u0437\u0433\u043b\u0435\u0434\u0430\u0439\u0442\u0435 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